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From AI for Veterinary Teams

150 AI prompts for Veterinary Teams

Every one of the 150 prompt titles in the book, in the book's own eight groups. Twelve are printed in full and marked; use those today. The yellow parts are the blanks you fill in.

Line illustration: a queue-ticket dispenser with an endless ribbon of blank tickets coiling on the floor

Setup & Voice Prompts 1–15

  1. #1Your permanent profile

    Paste into custom instructions: “I’m the [OWNER / PRACTICE MANAGER / LEAD TECH] at [PRACTICE NAME], a [N]-doctor small-animal practice in [CITY, STATE]. We see [SPECIES]. Client-facing writing: warm, plain, brief, 8th-grade level, no exclamation points, no baby talk. Never include a drug name, dose, or medical instruction I didn’t give you; never add medical reassurance or advice on your own. Prices always stay blank. You draft communication; the veterinarians decide the medicine.”

  2. #2The tone calibrator
  3. #3The plain-language filter
  4. #4Shorter, always
  5. #5Three versions
  6. #6The de-jargonizer
  7. #7Teach it your voice
  8. #8The reverse brief
  9. #9Fix my dictation
  10. #10Translate for texting
  11. #11The second opinion
  12. #12Explain like a lead tech
  13. #13The checklist maker
  14. #14Spanish version
  15. #15What did I forget

Treatment Plans & the Money Conversation Prompts 16–40

  1. #16The treatment plan explainer

    “Here are the line items from a plan our veterinarian built for [FICTIONAL CASE]: [PASTE ITEM NAMES ONLY]. For each line, one plain-English sentence on why it’s part of this plan — what it does for the pet, not what it is technically. Bloodwork, IV catheter, monitoring: explain as safety, not add-ons. Add no item, promise, or medical claim the plan doesn’t contain. Warm, no jargon.”

  2. #17The case-capture organizer
  3. #18The estimate cover note
  4. #19The three-tier presentation
  5. #20The same-day plan delivery
  6. #21The declined-care letter
  7. #22The range explainer
  8. #23The anesthesia-fear reply
  9. #24The “why so much” reply
  10. #25The online-pharmacy question
  11. #26The compare-clinics checklist
  12. #27The payment options paragraph
  13. #28The trimmed-plan note

    “The client asked what can wait. Our doctor approved deferring [ITEMS] and keeping [ITEMS]. Write the revised-plan note: what we’re doing now, what we’re watching, when to revisit the deferred items — framed as a plan, not a downgrade.”

  14. #29The ER handoff note
  15. #30The surgery deposit note
  16. #31The recheck value line
  17. #32The quality-of-life visit estimate note
  18. #33The quality-of-life follow-up summary
  19. #34The dental plan special
  20. #35The chronic-condition cost picture
  21. #36The shopped-around callback
  22. #37The mid-procedure call script
  23. #38The no-to-negotiation reply
  24. #39The good-news revision
  25. #40The quiet-estimate follow-up

Client Communication Prompts 41–65

  1. #41The appointment kit

    “Write our 10 standard client messages in the voice you learned from my samples: confirmation with fasting-note placeholder, day-before reminder, drop-off received, mid-day drop-off update with [DOCTOR’S UPDATE] blank, ready-for-pickup with instructions note, recheck reminder, running-behind apology, no-show follow-up without scolding, after-hours auto-reply naming [ER HOSPITAL + PHONE], new-client welcome. Under 50 words each, [BRACKETS] for names and times, all medical content left as blanks for the doctor.”

  2. #42The fasting reminder
  3. #43The new-client welcome
  4. #44Running behind
  5. #45The weather closure
  6. #46The surgery-day roadmap
  7. #47The discharge instruction draft
  8. #48The “surgery went well” message
  9. #49The post-op check-in
  10. #50The medication-question redirect
  11. #51The after-hours boundary
  12. #52The hospitalization update
  13. #53The recheck nudge

    “Write a warm nudge to a client who hasn’t booked the recheck the doctor recommended for [DATE RANGE]: why the doctor wants eyes on [PET NAME] (healing check, in plain terms), easy booking step, no scolding. Under 50 words.”

  14. #54The refill process message
  15. #55The behavior-question redirect
  16. #56The hesitant-client conversation
  17. #57The “call us now” template
  18. #58The condolence draft
  19. #59The clay-paw note
  20. #60The next-day call script
  21. #61The euthanasia appointment preparation
  22. #62The de-escalation reply
  23. #63The goodbye letter
  24. #64The gracious second-opinion transfer
  25. #65The phone-preference rewrite

Money & Operations Prompts 66–85

  1. #66The self-explaining invoice

    “Turn these invoice line items into one-sentence plain-English descriptions a pet owner understands: [PASTE ITEM NAMES — no client info]. Exam, lab work, and monitoring each get their own line — clients forget that diagnosis and safety are work. No jargon, amounts stay in our system, no items added, merged, or removed.”

  2. #67The estimate-vs-final explainer
  3. #68The payment-plan confirmation
  4. #69The receipt-with-a-future
  5. #70The collection ladder
  6. #71The declined-card note
  7. #72The claim narrative
  8. #73The pre-authorization cover letter
  9. #74The claim-appeal letter
  10. #75The how-insurance-works-here note
  11. #76The wellness renewal letter

    “From these numbers from our PMS [VISITS USED, VACCINES, DENTAL, WHAT IT WOULD HAVE COST À LA CARTE AS $____], write [FAKE NAME]’s wellness plan renewal letter: the year told back as a story of care, the arithmetic plain, renewal step easy. Warm, no hard sell — the math does the selling.”

  12. #77The wellness enrollment pitch
  13. #78The graceful plan cancellation
  14. #79The fee-increase letter
  15. #80The vendor paper-trail email
  16. #81The backorder two-step
  17. #82The invoice discrepancy email
  18. #83The insurance-shading refusal
  19. #84The no-show policy letter
  20. #85The end-of-week money sweep

Reviews & Reputation Prompts 86–105

  1. #86The review reply batch

    “Here are this week’s Google reviews: [PASTE, reviewer names removed]. Reply to each: 1–3 sentences, our voice, thank them, echo one detail they mentioned, vary the wording. Never add any detail about the pet or visit the reviewer didn’t state themselves — even confirming details is off-limits. Under 4 stars: draft but mark HOLD FOR MY REVIEW.”

  2. #87The 5-star with a detail
  3. #88The 4-star with a niggle
  4. #89The 3-star mystery
  5. #90The factually wrong review
  6. #91The never-a-client review
  7. #92The grieving one-star
  8. #93The review-storm triage
  9. #94The wait-time complaint
  10. #95The staff-conduct complaint
  11. #96The pricing-complaint reply
  12. #97Testimonial to website copy
  13. #98The happy-moment review ask
  14. #99The big-case review ask
  15. #100The second ask (one only)
  16. #101The waitlist message
  17. #102The formal complaint response
  18. #103The reputation audit
  19. #104The local-group answer
  20. #105The myth response post

The Clinical-Adjacent Work Prompts 106–120

  1. #106The client education handout

    “Draft a one-page client handout on [TOPIC] for our veterinarian to review and edit before use. Sections: what it is (one everyday analogy), why it matters for the pet, what we look for, what treatment generally involves — categories only, NO drug names, NO doses, NO protocols — and what owners can safely do at home, generic only. 8th-grade level, warm, honest without scaring. Mark DRAFT — NOT FOR USE UNTIL DVM-VERIFIED, with a ‘talk to your veterinarian — every pet is different’ footer.”

  2. #107The handout localizer
  3. #108The exam-room FAQ card
  4. #109The pre-visit questionnaire
  5. #110The phone triage scripts
  6. #111The poison-call script
  7. #112The first-visit roadmap
  8. #113The SOP from a ramble
  9. #114The fear-free handling SOP
  10. #115The euthanasia-room SOP
  11. #116The CE summary — with VERIFY
  12. #117The team meeting agenda
  13. #118The new-hire first week
  14. #119The training quiz
  15. #120The “should we add this service” gut-check

Marketing & Growth Prompts 121–145

  1. #121The profile overhaul

    “Write my Google Business Profile: practice description under 750 characters naming services and [AREA] naturally, no medical claims; a services list with one-sentence plain descriptions for [SERVICES]; answers to the 8 questions pet owners always ask (new clients? hours/weekends? emergencies and after-hours ER? species? anxious-pet accommodations? payment and insurance? first-visit prep? parking/drop-off?) — 2–3 sentences each, our voice, unknown facts as [BLANK].”

  2. #122The photo shot list
  3. #123The service page
  4. #124The new-to-town page
  5. #125A month of posts
  6. #126The FAQ goldmine
  7. #127The 12-month calendar
  8. #128The holiday-hazard posts
  9. #129The puppy-season series
  10. #130The school-visit offer
  11. #131The reminder cadence
  12. #132The lapsed-family letter
  13. #133The photo permission ask

    “Write the text asking a client’s written permission to share a photo of [PET NAME] on our website and social pages: exactly which photo, where it appears, first name only or no name — their choice, totally fine to say no, and nothing posts until they reply yes.”

  14. #134The happy-ending story post
  15. #135The dental-month campaign
  16. #136The Google Ads starter
  17. #137The wellness-plan campaign
  18. #138The local-partner letters
  19. #139The adoption-event letter
  20. #140The shelter-support post
  21. #141The new-resident welcome
  22. #142The “we do that too” campaign
  23. #143The recruiting post
  24. #144The team-appreciation post
  25. #145Marketing month in 60 minutes

Admin & Momentum Prompts 146–150

  1. #146The Monday morning brief

    “Organize my week from this mess: [PASTE — SURGERIES, STAFF OUT, REP VISITS, DEADLINES, PROMISES MADE]. Output: schedule conflicts, the 3 revenue-critical items, calls owed today, and what I’m forgetting based on what I told you last week [IF IN THIS CHAT].”

  2. #147The minutes cleaner
  3. #148The quarterly review interview
  4. #149The delegation test
  5. #150The edition-one graduation